Ride-hailing, also called ridesourcing, and codified in California law as Transportation Network Companies, are taxi-like commercial transportation services based on the use of an online platform that connects riders with drivers and automates reservations and payment. Ride-hailing services may offer a variety of service classes and vehicle sizes, generally using passenger vehicles or Sports Utility Vehicles (SUVs). In larger markets, a shared service class may be offered, in which unrelated passengers travel together for some part of their trip. Though the terms are often used interchangeably, ride-hailing is distinct from ridesharing, which refers to non-commercial sharing of journeys by drivers and passengers traveling to the same destination, as in carpooling, slugging, or vanpooling [1].

Related Literature Reviews

See Literature Reviews on Ridehail/Transportation Network Companies

See Literature Reviews on

Note: Mobility COE research partners conducted this literature review in Spring of 2024 based on research available at the time. Unless otherwise noted, this content has not been updated to reflect newer research.